Conflict week 6
It was one of our coursework assignments in the university in which we were sorted in a group of four where we all were very motivated as we finalised our topic after our first group discussion. We planned our next meeting on the very next day so that we could set the goals for our group so that no conflicts can be seen in our group. We decided what role each person was going to play and what were the duties of everyone to bring out the best from our group. The next week we met and we brought the information we all had gathered about that topic but two of the team members came empty handed. One had an excuse that he was too busy and the second one said he just did his part but he couldn’t bring. So we just avoided the first thing that could have turned into a conflict. Later on we planned the next meeting but just two of our members were there so we thought the problem was of communication. We came to a conclusion that how to overcome the problem of communication which was leading towards a conflict so we shared everyone’s cell no and email id. Things were all going smooth after that but we were unable to achieve our purpose that was to get an A grade but still we all tried to give our best but still some problems were seen due to which we couldn’t achieve our goal.
Different Sources of Power:
Coercive Power: this is the power that is seen with the ability to bribe, to threaten people and to use physical force to let people do something you want. This can be seen In case of getting jobs where people usually bribe the selectors to get that job so that even the people who deserve more are rejected. This is seen in most of the developing countries where corruption rates are very high.
Coercive Power: this is the power that is seen with the ability to bribe, to threaten people and to use physical force to let people do something you want. This can be seen In case of getting jobs where people usually bribe the selectors to get that job so that even the people who deserve more are rejected. This is seen in most of the developing countries where corruption rates are very high.
Referent Power: comes from within the person as it solely depends on the interpersonal skills of the person due to which people follow them and respect them. Referent power is also based on the personal relationships and friendships that are found in working situations. Example can be taken in case of political leader whom people follow and due to their charismatic leadership they get the work out of people they want.
Expert Power: it is based on the expertise held by an individual so it is similar to that as referent power as it originates from within the person. These are the people or group of people who use the power of their skills and knowledge they possess to get what they want. This is seen in case of highly educated people who can get the job where ever they want to work with their own terms and conditions this all because of their skills and knowledge.
Reward Power: is the ability to influence behaviour like managers have the power over the distribution of organisational rewards such as pay, promotion etc so in the same way the employee have the power of the promotion of supervisor and his rewards as their feedback make changes a lot. This is also called a 360 degree feedback system. This is seen in organisations such as KFC where a person gets promotion only by the positive feedback of the employees.
‘’Introduction to Organisational Behaviour’’ by Richard Pettinger
Five strategies to overcome Conflict
Goal Oriented approach: goals should be clarified before starting the work. Like role should be finalised which means everything should be planned that who is going to do what which will avoid any misunderstandings.
Goal Oriented approach: goals should be clarified before starting the work. Like role should be finalised which means everything should be planned that who is going to do what which will avoid any misunderstandings.
Communication: is the transfer of messages from the sender to the receiver through a medium. Whereas an effective communication is the one in which message is understood by the receiver and acted upon through a feedback if required. This was also one of the problems as I discussed above were seen in our group although some measures were taken but still the problem lied in our group was a better communication. A better source of communication is also needed to overcome any conflicts.
Compromise: in my eyes this is the best way to overcome conflict. It is always better to sit face to face with whole the team and discuss all the problem and then some should be the ones which should be dealt with and on the rest both sides should compromise.
Group Activities: relates that the group should also casually sit together and discuss other topics so that they get to know each other. The group should try to have some kind of activities so that they may get comfortable while working with each other rather than meeting in a very formal way. So group activities or casual meetings also avoid conflicts.
Avoidance: this can sometimes be the best source to overcome conflicts as a person totally avoids others views and thoughts just not to start a new conflict but it usually does not happen but sometimes this is the best solution.
‘’Management and Organisational Behaviour’’ by Laurie J. Mullins.
Conclusion:
There are many minor things which we usually ignore but still we never know that how big they turn out to as a big conflict. It’s always better to sit face to face and discuss all the problems so that a group can avoid conflict and achieve its goals that it has set for itself. On the other hand power also means a lot when getting the work done by the time and with the own choice but still the power shouldn’t be used where it is not needed as it will prove to be an unethical and sometimes unlawful offence.
There are many minor things which we usually ignore but still we never know that how big they turn out to as a big conflict. It’s always better to sit face to face and discuss all the problems so that a group can avoid conflict and achieve its goals that it has set for itself. On the other hand power also means a lot when getting the work done by the time and with the own choice but still the power shouldn’t be used where it is not needed as it will prove to be an unethical and sometimes unlawful offence.
References:
‘’Introduction to Organisational Behaviour’’ by Richard Pettinger published in 1996 (Macmillan press LTD). Page no 210-212
‘’Management and Organisational Behaviour’’ by Laurie J. Mullins. Ninth Edition (Prentice Hall). Page no 101-103
http://www.healthylifestylesblog.co.uk/wp-content/uploads/2011/02/Power-of-Blogging.jpg Accessed on 5-04-2011
http://www.missionarycare.com/images/conf1.gif Accessed on 5-04-2011
‘’Introduction to Organisational Behaviour’’ by Richard Pettinger published in 1996 (Macmillan press LTD). Page no 210-212
‘’Management and Organisational Behaviour’’ by Laurie J. Mullins. Ninth Edition (Prentice Hall). Page no 101-103
http://www.healthylifestylesblog.co.uk/wp-content/uploads/2011/02/Power-of-Blogging.jpg Accessed on 5-04-2011
http://www.missionarycare.com/images/conf1.gif Accessed on 5-04-2011
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